Legal
Privacy & cookie policy
This policy explains what personal information Cidexar collects through this website (cidexar.com), why we collect it, and the choices you have. We’ve tried to keep it short and clear.
Who we are
Cidexar (“we”, “us”) is responsible for your personal information under this policy. Questions about privacy: privacy@cidexar.com.
What we collect
When you sign up for early access
- Your email address (required).
- If you choose to tell us: your name, role, institution or organisation, country, whether you’re working on a review, and whether you’d like product news.
- How you found us: the page you signed up on, the website that referred you, and any campaign tags in the link you followed.
When you contact us
- Your name, email address, organisation (if given), the topic and your message.
When you browse the site
- With your permission where the law requires it, analytics information collected by cookies and similar technologies: the pages you visit, how long you stay, what you click on, scroll to and spend time on, your approximate location (country or city level), your device, browser and screen size, and how you arrived. Form fields are hidden from these tools. See “Cookies” below.
- Basic technical information that every website receives (such as your IP address and browser type) is used briefly to deliver the site and protect it from abuse. We do not store your IP address with your sign-up.
We do not ask for, and ask you not to send, sensitive information such as health data.
Why we use it, and our legal basis
| Purpose | Information | Legal basis (EU/UK) |
|---|---|---|
| Tell you when Cidexar launches | Email, name | Your consent (given when you sign up) |
| Send occasional product news | Email, name | Your consent (the separate tick box) |
| Understand who is interested, to build the right product | Role, organisation, country, review stage, how you found us | Our legitimate interest in developing Cidexar |
| Reply to your message | Contact form details | Our legitimate interest in answering you |
| Understand what visitors are interested in, and improve Cidexar and this site | Analytics data | Your consent (cookie banner), where required |
| Keep the site secure and stop spam | Technical information | Our legitimate interest in security |
We do not sell your personal information, and we don’t use it to target advertising at you.
Who we share it with
We only share information with service providers who help us run this website, and only for that purpose:
- Website and database hosting provider: hosts the site, stores sign-ups and messages, and provides spam protection.
- Analytics providers, including Google and Microsoft: help us understand how visitors use the site, such as which pages and features people look at and click on. Only if you allow analytics cookies, or where consent isn’t legally required. We turn off advertising features wherever a provider lets us. These providers may also use some of this information for their own purposes, under their own privacy terms.
- Professional advisers or authorities, if the law requires it.
If Cidexar is ever sold or merges with another company, your information may transfer to the new owner, who must respect this policy.
International transfers
Our service providers may process information outside your country, including in the United States. Where the law requires it, we rely on safeguards such as the European Commission’s Standard Contractual Clauses or equivalent UK arrangements.
How long we keep it
- Early-access sign-ups: until 12 months after Cidexar launches, or until you unsubscribe or ask us to delete them, whichever is first.
- Contact messages: 24 months after our last reply.
- Analytics data: up to 14 months, then deleted automatically.
Cookies
Cookies are small files saved by your browser.
| Type | What it does | Can you turn it off? |
|---|---|---|
| Essential | Remembers your cookie choices and keeps the site and forms secure. | No, the site needs these. |
| Analytics | Helps us understand how visitors use the site and what they find useful. Set by our analytics providers (including Google and Microsoft) and kept for up to 2 years. | Yes. |
Your choice. If you’re in the EU, EEA, UK or Switzerland, analytics cookies are only set if you click “Accept”. Elsewhere, analytics is on by default and you can turn it off at any time. You can change your choice whenever you like using Cookie settings at the bottom of every page, or block cookies in your browser.
When analytics cookies are off, our analytics providers may still receive basic signals that don’t use cookies or identify you (for example, that a page was viewed), which helps estimate overall traffic.
Your rights
Depending on where you live, you may have the right to:
- see the personal information we hold about you and get a copy;
- correct it;
- delete it;
- object to or restrict how we use it;
- take it with you to another service (portability);
- withdraw consent at any time, without affecting what we did before;
- opt out of any “sale” or “sharing” of personal information (we don’t do either).
To use any of these rights, email privacy@cidexar.com. We’ll reply within one month. You can unsubscribe from our emails at any time using the link in the email or by writing to us.
You also have the right to complain to your local data protection authority (for example, your EU country’s supervisory authority or the UK Information Commissioner’s Office). We’d appreciate the chance to sort things out with you first.
Children
This website is meant for researchers and professionals. It isn’t directed at children under 16, and we don’t knowingly collect their information.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access. No website is perfectly secure, but we work to keep your information safe.
Changes to this policy
We’ll update this page when things change, for example when the Cidexar app launches. If a change is significant, we’ll tell people on our early-access list.
Contact
Email: privacy@cidexar.com